YamanMax Privacy Policy: How We Handle Your Data

1Who This Policy Covers

This policy applies to all visitors and registered players who access YamanMax through the website at yamanmax.best. It covers information collected from registration, account activity, deposits, withdrawals, gameplay, promotions, device interactions, and support contacts.

YamanMax is designed for adults aged 18 and older in the Philippines. If you are below the required age, you must not create an account or provide personal information. YamanMax may request verification to confirm eligibility and reserves the right to close accounts where the age requirement is not met.

2What Information YamanMax Collects

YamanMax collects personal information in several ways depending on how you interact with the service. The main categories include:

Registration and Identity Information

When you create a YamanMax account, we collect your full name, date of birth, email address, contact number, and residential address. This allows us to set up your account, verify your identity, and send important service notices.

Verification Documents

To comply with age confirmation and account security requirements, YamanMax may ask for a copy of valid government-issued identification, proof of address, or information related to your payment method. These documents are handled with restricted access and used only for verification purposes.

Financial and Transaction Information

Deposits, withdrawals, wager history, and payment method details are recorded for transaction management, security monitoring, and account reconciliation. YamanMax does not store complete card numbers. Payment data is handled through applicable security standards.

Device and Usage Information

When you access YamanMax, we may automatically collect information such as your IP address, browser type, device model, operating system, session duration, pages visited, and interaction patterns. This helps us maintain security, improve the platform, and identify unusual activity.

Communications

Messages you send through the YamanMax support email, account forms, or complaint channels are retained to resolve your query, monitor service quality, and maintain records of important interactions. Do not include passwords, mobile wallet PINs, or banking credentials in any message.

3Why YamanMax Uses Your Information

Your personal information serves specific and legitimate purposes. YamanMax does not collect more than what is reasonably needed for those purposes.

• Account setup and management: Creating your profile, confirming eligibility, and keeping account records accurate.
• Identity and age verification: Confirming that you meet the 18+ requirement and that your payment method belongs to you.
• Processing transactions: Completing deposits and withdrawals in PHP through supported Philippine payment methods.
• Security and fraud prevention: Identifying suspicious activity, protecting player accounts, and investigating potential misuse.
• Gameplay and platform operation: Delivering game results, recording wager history, applying promotion rules, and managing technical functions.
• Communications: Sending transaction confirmations, security alerts, verification requests, and important service updates.
• Legal and regulatory compliance: Meeting obligations under applicable Philippine requirements and responding to lawful requests.
• Service improvement: Using aggregated and anonymised usage data to improve platform performance and usability.

4How YamanMax Shares Your Information

YamanMax does not sell your personal information to third parties. Sharing occurs only in specific and necessary circumstances:

• Payment processors: Transaction details are shared with Philippine payment providers such as GCash, Maya, GrabPay, Coins.ph, InstaPay, PESONet, BDO, BPI, UnionBank, Visa, or Mastercard to process your deposit or withdrawal.
• Identity verification services: Verification documents may be passed to trusted service providers for age and identity checks.
• Game and platform suppliers: Game results, account status, and gameplay data may be shared with game providers to deliver the service and resolve disputes.
• Legal and regulatory requirements: YamanMax may disclose information when required by law, a lawful government request, court order, or to prevent serious harm.
• Business transfers: If YamanMax undergoes a structural change, player data may be transferred subject to the same privacy commitments.

Third-party service providers who receive data from YamanMax are required to handle it responsibly and use it only for the purpose it was shared.

5Data Retention

YamanMax retains personal information for as long as your account is active and for a period after closure as required for legal, security, or dispute resolution purposes. Transaction records are kept for the period needed to meet applicable obligations.

Once the retention period expires and no legal basis requires continued storage, YamanMax will delete or anonymise the relevant data. Anonymised data may be used for aggregated statistical analysis without identifying individual players.

If you request account closure, outstanding verification, pending transactions, or open investigations may delay deletion until those matters are resolved.

6Cookies and Device Tracking

YamanMax may use cookies and similar technologies to maintain session continuity, remember preferences, monitor security signals, and analyse how players navigate the website. A cookie is a small file stored on your device to help a website function correctly across visits.

Essential cookies are required for login sessions, transaction security, and basic platform operation. Analytical cookies may measure page performance and usage patterns using aggregated data. You can manage cookie settings through your browser, but disabling essential cookies may affect account access and core functions.

YamanMax does not use tracking technology to build marketing profiles for sale to advertising networks. Any usage data collected serves platform security, fraud monitoring, and service improvement.

7Account and Payment Security

YamanMax applies technical and organisational measures to protect personal and financial information. These include restricted access to sensitive records, encryption for data in transmission, session controls, and activity monitoring for unusual patterns.

Players carry important responsibility in keeping accounts secure. Use a password created only for YamanMax, keep your mobile wallet PIN and banking credentials private, avoid signing in through shared or public devices, and do not respond to messages asking for account details or verification codes outside official YamanMax channels.

If you receive an unexpected one-time password, password reset notification, or login alert that you did not request, treat it as a potential security concern. Change your password immediately and contact YamanMax through the support email.

No security system is completely immune to risk. YamanMax cannot be responsible for information exposed due to a player's own disclosure, phishing, device compromise, or third-party actions outside our reasonable control.

8Children and Underage Access

YamanMax is strictly for adults aged 18 and above. The platform does not knowingly collect information from persons below the required age. If YamanMax discovers that an account was created by or for an underage individual, the account may be suspended and related information reviewed under applicable requirements.

Parents and guardians are encouraged to use device controls and monitor access to online gaming platforms to prevent underage participation. If you believe a minor has accessed YamanMax, contact the support email immediately with relevant details.

9Links and Third-Party Services

The YamanMax website does not contain links to external websites beyond those required for payment processing or verification. Any third-party service that receives information from YamanMax is bound by its own privacy practices and the terms of its arrangement with us.

Players should review the privacy information of any payment provider they use. YamanMax is not responsible for the privacy handling of GCash, Maya, BDO, BPI, UnionBank, Visa, Mastercard, or other financial institutions accessed separately by players outside the YamanMax platform.

10Changes to This Privacy Policy

YamanMax may update this Privacy Policy to reflect operational changes, security improvements, or new requirements. The updated version will carry a revised effective date and will be accessible on this page.

Your continued use of YamanMax after an update becomes effective means you acknowledge the revised policy. If a change materially affects how your information is used, YamanMax will aim to communicate that change through a notice on the website or via your registered email address.

Archived versions of this policy may be requested through the support email for reference purposes.

11How to Contact YamanMax About Privacy

For questions, corrections, access requests, deletion requests, or privacy concerns, contact YamanMax through the website email listed in the footer. Include enough information to identify your account, such as your registered name and email address.

Do not include passwords, mobile wallet PINs, banking credentials, or one-time verification codes in any message. YamanMax staff will never ask for this information through email. If you receive a request of this kind claiming to be from YamanMax, treat it as suspicious and do not respond.

YamanMax aims to acknowledge privacy requests within a reasonable time and to provide a substantive response where the request can be verified and fulfilled.